MaskOptix glasses offer a wide range of lens options to suit your vision and diving needs. You can choose from:

• Single Vision, Bifocal, or Progressive lenses
• Lens materials like CR-39, Polycarbonate, Trivex, and High Index (1.67 or 1.74)
• Special coatings including Anti-Reflective, Anti-Fog, and Hard Coat
• Tinted options such as Polarized, Photochromic, Transitions, and Drivewear lenses for enhanced clarity and glare reduction underwater

To maintain optimal clarity and extend the life of your MaskOptix eyewear, follow these simple cleaning steps:

1. Rinse with Lukewarm Water
   Gently rinse the lenses under lukewarm water to remove dust, salt, or debris. Avoid hot water, which can damage lens coatings.
2. Use a Lens-Safe Cleaner
   Apply a small amount of lens-safe cleaning solution or mild dish soap. Never use household cleaners like Windex or alcohol—they can degrade anti-fog and anti-reflective coatings.
3. Clean with Your Fingers
   Using clean fingertips, gently rub the lenses in circular motions. Be sure to clean both sides thoroughly.
4. Rinse Again
   Rinse off all soap or cleaner residue with lukewarm water.
5. Dry with a Microfiber Cloth
   Pat dry using a clean microfiber cloth. Avoid paper towels, tissues, or clothing, which can scratch the lenses.
6. Store Properly
   When not in use, keep your eyewear in its protective case to prevent scratches and exposure to moisture or contaminants.
7. Activate Anti-Fog
   Before dives you can reactivate your vacuum deposited anti-fog coasting as needed with free cloth provided.

MaskOptix glasses feature flexible wire-core temples that can be gently shaped to match the contours of your head and helmet setup. Follow these steps to fine-tune the fit:

1. Start with Clean Hands
   Make sure your hands are clean and dry to avoid transferring oils or debris onto the frame or lenses.
2. Identify the Wire-Core Section
   Locate the adjustable portion of the temple arms—typically the last few inches near the ear. This section contains a bendable wire core.
3. Make Small Adjustments
   Using both hands, gently bend the temple arms inward or outward to adjust the grip around your head. You can also curve them slightly downward behind the ears for a more secure hold.
4. Check Helmet Compatibility
   After adjusting, test the glasses under your dive helmet or mask to ensure they sit comfortably and do not interfere with the seal. The temples should follow the natural shape of your head without creating pressure points.
5. Fine-Tune as Needed
   Repeat small adjustments until the glasses feel snug but not tight. Avoid over-bending, which can weaken the wire or distort the frame.
6. Test During Movement
   Move your head side to side and up and down to ensure the glasses stay in place without shifting or causing discomfort.

MaskOptix eyewear comes with a 1 year warranty

We want you to be completely satisfied with your MaskOptix eyewear. If you need to return your glasses for any reason, please follow the steps below to ensure a smooth and efficient process.

1. Review Eligibility

Before initiating a return, please confirm that your item meets the return criteria:

• The glasses are unused or in like-new condition.
• The return request is within the allowed return window (typically 30 days from delivery).
• Custom prescription lenses may be subject to specific return policies—please check your original purchase terms.

2. Request an RMA (Return Merchandise Authorization)

To begin your return:

• Contact our customer service team via email or phone.
• Provide your order number, the reason for the return, and any relevant details.
• Once approved, you’ll receive an RMA number and return instructions.

3. Prepare Your Return

• Carefully pack the glasses in their original case and packaging.
• Include any accessories (anti-fog towelettes, cleaning cloths, etc.).
• Clearly write your RMA number on the outside of the package.

4. Ship the Package

• Use a trackable shipping method to send the package to the address provided in your RMA instructions.
• Retain your tracking number for reference until your return is processed.

5. Receive Confirmation

• Once your return is received and inspected, you’ll be notified via email.
• Refunds or exchanges will be processed according to your original payment method or request.

Log into your account on the website and check the “My Orders” section. We also send email notifications with tracking information and updates. Please note, when creating an account, it is important to provide an email address.