PRODUCT FEATURES
PRODUCT FEATURES
What features do MaskOptix prescription scuba glasses have?
What features do MaskOptix prescription scuba glasses have?
MaskOptix glasses offer a wide range of lens options to suit your vision and diving needs. You can choose from:
- Single Vision, Bifocal, or Progressive lenses
- Lens materials like CR-39, Polycarbonate, Trivex, and High Index (1.67 or 1.74)
- Special coatings including Anti-Reflective, Anti-Fog, and Hard Coat
- Tinted options such as Polarized, Photochromic, Transitions, and Drivewear lenses for enhanced clarity and glare reduction underwater
Can you scuba dive with glasses?
Can you scuba dive with glasses?
Regular glasses cannot be worn inside a dive mask because they break the seal. Our MaskOptix glasses are designed to keep the seal. Previously, Divers would typically use prescription dive masks or contact lenses.
Can you wear glasses under a dive mask?
Can you wear glasses under a dive mask?
Standard glasses usually interfere with the mask seal, but specialized prescription diving glasses from MaskOptix with thin temples can fit comfortably beneath some scuba masks.
Are prescription diving glasses safe for scuba diving?
Are prescription diving glasses safe for scuba diving?
Yes. MaskOptix prescription diving glasses are designed to sit flush against the head and maintain the mask seal while providing clear underwater vision.
INSURANCE & PAYMENTS
Can I use my FSA or HSA card to purchase prescription diving glasses?
Can I use my FSA or HSA card to purchase prescription diving glasses?
Yes! Our checkout system is equipped to process FSA (Flexible Spending Account) and HSA (Health Savings Account) cards. As long as your card is affiliated with a major credit carrier (like Visa or Mastercard), you can use it just like a standard credit card at checkout.
Do you accept vision insurance (VSP, EyeMed, etc.)?
Do you accept vision insurance (VSP, EyeMed, etc.)?
While we do not bill insurance companies directly, our prescription eyewear is typically eligible for out-of-network reimbursement.
How it works: 1. Purchase your prescription eyeglasses on our site.
2. Download the itemized receipt sent to your email.
3. Submit that receipt along with your insurance provider's "Out-of-Network" claim form.
MAINTENANCE
How do I clean my glasses?
How do I clean my glasses?
To maintain optimal clarity and extend the life of your MaskOptix eyewear, follow these simple cleaning steps:
- Rinse with Lukewarm Water
Gently rinse the lenses under lukewarm water to remove dust, salt, or debris. Avoid hot water, which can damage lens coatings. - Use a Lens-Safe Cleaner
Apply a small amount of lens-safe cleaning solution or mild dish soap. Never use household cleaners like Windex or alcohol—they can degrade anti-fog and anti-reflective coatings. - Clean with Your Fingers
Using clean fingertips, gently rub the lenses in circular motions. Be sure to clean both sides thoroughly. - Rinse Again
Rinse off all soap or cleaner residue with lukewarm water. - Dry with a Microfiber Cloth
Pat dry using a clean microfiber cloth. Avoid paper towels, tissues, or clothing, which can scratch the lenses. - Store Properly
When not in use, keep your eyewear in its protective case to prevent scratches and exposure to moisture or contaminants. - Activate Anti-Fog
Before dives you can reactivate your vacuum deposited anti-fog coasting as needed with free cloth provided.
How do I adjust the fit of my glasses?
How do I adjust the fit of my glasses?
MaskOptix glasses feature flexible wire-core temples that can be gently shaped to match the contours of your head and helmet setup. Follow these steps to fine-tune the fit:
- Start with Clean Hands
Make sure your hands are clean and dry to avoid transferring oils or debris onto the frame or lenses. - Identify the Wire-Core Section
Locate the adjustable portion of the temple arms—typically the last few inches near the ear. This section contains a bendable wire core. - Make Small Adjustments
Using both hands, gently bend the temple arms inward or outward to adjust the grip around your head. You can also curve them slightly downward behind the ears for a more secure hold. - Check Helmet Compatibility
After adjusting, test the glasses under your dive helmet or mask to ensure they sit comfortably and do not interfere with the seal. The temples should follow the natural shape of your head without creating pressure points. - Fine-Tune as Needed
Repeat small adjustments until the glasses feel snug but not tight. Avoid over-bending, which can weaken the wire or distort the frame. - Test During Movement
Move your head side to side and up and down to ensure the glasses stay in place without shifting or causing discomfort.
ORDERS & WARRANTY
What is the warranty policy?
What is the warranty policy?
MaskOptix eyewear comes with a 1 year warranty
Can I return the glasses if I am unsatisfied?
Can I return the glasses if I am unsatisfied?
We want you to be completely satisfied with your MaskOptix eyewear. If you need to return your glasses for any reason, please follow the steps below to ensure a smooth and efficient process.
1. Review Eligibility
Before initiating a return, please confirm that your item meets the return criteria:
- The glasses are unused or in like-new condition.
- The return request is within the allowed return window (typically 30 days from delivery).
- Custom prescription lenses may be subject to specific return policies—please check your original purchase terms.
2. Request an RMA (Return Merchandise Authorization)
To begin your return:
- Contact our customer service team via email or phone.
- Provide your order number, the reason for the return, and any relevant details.
- Once approved, you’ll receive an RMA number and return instructions.
3. Prepare Your Return
- Carefully pack the glasses in their original case and packaging.
- Include any accessories (anti-fog towelettes, cleaning cloths, etc.).
- Clearly write your RMA number on the outside of the package.
4. Ship the Package
- Use a trackable shipping method to send the package to the address provided in your RMA instructions.
- Retain your tracking number for reference until your return is processed.
5. Receive Confirmation
- Once your return is received and inspected, you’ll be notified via email.
- Refunds or exchanges will be processed according to your original payment method or request.
How do I track my order?
How do I track my order?
Log into your account on the website and check the “My Orders” section. We also send email notifications with tracking information and updates. Please note, when creating an account, it is important to provide an email address.
CONTACT US
If you have further queries feel free to reach out to us, our team is available to support you 24/7